:root {
  --bg: #f4f5f7;
  --card: #ffffff;
  --ink: #1f2933;
  --muted: #6b7280;
  --line: #e3e6ea;
  --brand: #06c755; /* LINE green */
  --brand-dk: #04a648;
  --warn: #b45309;
  --warn-bg: #fef3c7;
  --env: #6b7280;
  --env-bg: #eef0f2;
  --ovr: #1d4ed8;
  --ovr-bg: #dbeafe;
  --sec: #9333ea;
  --sec-bg: #f3e8ff;
  --err: #b91c1c;
  --err-bg: #fee2e2;
  --ok: #065f46;
  --ok-bg: #d1fae5;
}

* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: -apple-system, "Noto Sans TC", "Microsoft JhengHei", sans-serif;
  background: var(--bg);
  color: var(--ink);
  font-size: 14px;
  line-height: 1.6;
}

.topbar {
  display: flex; align-items: center; justify-content: space-between;
  background: var(--card); border-bottom: 1px solid var(--line);
  padding: 12px 24px; position: sticky; top: 0; z-index: 10;
}
.brand { font-weight: 700; }
.topbar-left { display: flex; align-items: center; gap: 14px; }
.tenant-switch { margin: 0; }
.tenant-switch select {
  padding: 4px 10px; border: 1px solid var(--line); border-radius: 6px;
  background: var(--card); color: var(--ink); font-size: 13px; cursor: pointer;
}
.topbar nav { display: flex; align-items: center; gap: 18px; }
.topbar nav a { color: var(--muted); text-decoration: none; padding: 4px 2px; }
.topbar nav a.active { color: var(--ink); border-bottom: 2px solid var(--brand); }
.logout-form { display: flex; align-items: center; gap: 10px; }
.who { color: var(--muted); font-size: 12px; }
.link-btn { background: none; border: none; color: var(--muted); cursor: pointer; text-decoration: underline; }

main { max-width: 1180px; margin: 0 auto; padding: 24px; }

/* 設定：左類別 + 右內容 */
.settings-layout { display: flex; gap: 22px; align-items: flex-start; }
.side-nav {
  width: 210px; flex-shrink: 0; background: var(--card);
  border: 1px solid var(--line); border-radius: 10px; padding: 8px;
  position: sticky; top: 84px;
}
.side-nav-title { font-size: 12px; color: var(--muted); padding: 8px 10px 6px; }
.side-nav-item {
  display: block; padding: 9px 12px; border-radius: 8px; margin-bottom: 2px;
  color: var(--ink); text-decoration: none; font-size: 13.5px;
}
.side-nav-item:hover { background: #f3f4f6; }
.side-nav-item.active { background: var(--brand); color: #fff; font-weight: 600; }
.settings-content { flex: 1; min-width: 0; }
.content-head h1 { margin: 0 0 8px; font-size: 20px; }
.label-zh { font-weight: 600; }
.label-en { font-size: 12px; color: var(--muted); word-break: break-all; }

.card {
  background: var(--card); border: 1px solid var(--line); border-radius: 10px;
  padding: 20px 22px; margin-bottom: 18px;
}
.card.narrow { max-width: 380px; margin: 60px auto; }
.card h2 { margin: 0 0 14px; font-size: 15px; color: var(--brand-dk); }

.page-head h1, .card h1 { margin: 0 0 8px; font-size: 20px; }
.hint { color: var(--muted); margin: 0 0 18px; font-size: 13px; }

label { display: block; margin-bottom: 12px; font-size: 13px; color: var(--muted); }
input, select, textarea {
  display: block; width: 100%; margin-top: 4px; padding: 8px 10px;
  border: 1px solid var(--line); border-radius: 7px; font-size: 14px; background: #fff;
  font-family: inherit;
}
textarea { resize: vertical; line-height: 1.5; }
input:disabled { background: #f3f4f6; color: var(--muted); }

button { font-size: 14px; }
button.primary {
  background: var(--brand); color: #fff; border: none; border-radius: 7px;
  padding: 9px 20px; font-weight: 600; cursor: pointer;
}
button.primary:hover { background: var(--brand-dk); }
button.primary:disabled { background: #b7e6c8; cursor: not-allowed; }
/* 高成本 / 破壞性操作（如全量重建索引）：與一般「儲存」區隔，送出前另有二次確認 */
button.danger {
  background: #fff; color: #b42318; border: 1px solid #f0c2bc; border-radius: 7px;
  padding: 9px 20px; font-weight: 600; cursor: pointer;
}
button.danger:hover { background: #fef3f2; border-color: #d9534f; }

/* 站內確認對話框（取代瀏覽器原生 confirm；見 admin.js confirmDialog） */
.modal-overlay {
  position: fixed; inset: 0; z-index: 1000; padding: 20px;
  display: flex; align-items: center; justify-content: center;
  background: rgba(31, 41, 51, .45);
}
.modal-overlay[hidden] { display: none; }
.modal-card {
  background: var(--card); border: 1px solid var(--line); border-radius: 10px;
  padding: 20px 22px; max-width: 440px; width: 100%;
  box-shadow: 0 12px 40px rgba(0, 0, 0, .22);
}
.modal-msg { margin: 0 0 18px; color: var(--ink); line-height: 1.7; white-space: pre-line; }
.modal-actions { display: flex; align-items: center; justify-content: flex-end; gap: 10px; }

/* icon（inline SVG，取代 emoji） */
.ic { vertical-align: middle; flex-shrink: 0; }

/* notice：頁面內常駐提示（如加密狀態） */
.notice { padding: 10px 14px; border-radius: 8px; margin-bottom: 16px; font-size: 13px; display: flex; align-items: center; gap: 6px; }
.notice.ok { background: var(--ok-bg); color: var(--ok); }
.notice.warn { background: var(--warn-bg); color: var(--warn); }
.notice.error { background: var(--err-bg); color: var(--err); }

/* toast：操作結果浮動提示（取代原生 alert）；成功自動淡出、點擊關閉 */
.toast-area {
  position: fixed; top: 18px; left: 50%; transform: translateX(-50%);
  z-index: 1000; display: flex; flex-direction: column; gap: 8px; align-items: center;
}
.toast {
  min-width: 240px; max-width: 80vw; text-align: center; cursor: pointer;
  padding: 12px 22px; border-radius: 10px; font-size: 14px; font-weight: 600;
  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.16); animation: toast-in 0.25s ease;
}
.toast.ok { background: var(--ok-bg); color: var(--ok); border: 1px solid #a7f3d0; }
.toast.error { background: var(--err-bg); color: var(--err); border: 1px solid #fecaca; }
.toast.toast-out { opacity: 0; transform: translateY(-8px); transition: 0.3s ease; }
@keyframes toast-in { from { opacity: 0; transform: translateY(-12px); } to { opacity: 1; transform: none; } }

/* settings */
.settings-grid { display: flex; flex-direction: column; gap: 4px; }
.setting-row {
  display: grid; grid-template-columns: 300px 1fr; gap: 16px; align-items: start;
  padding: 10px 0; border-top: 1px solid var(--line);
}
.setting-row:first-child { border-top: none; }
.setting-key code { font-size: 12.5px; word-break: break-all; }
.badges { margin-top: 4px; display: flex; flex-wrap: wrap; gap: 4px; }
.setting-input label { margin: 6px 0 0; }
.reset-box { display: inline-flex; align-items: center; gap: 5px; color: var(--muted); font-size: 12px; }
.reset-box input { display: inline; width: auto; margin: 0; }

/* 通知頻道：網址 + 類型下拉並排 */
.notify-row { display: flex; gap: 8px; align-items: center; }
.notify-row input { flex: 1; margin-top: 0; }
.notify-row select { width: auto; min-width: 96px; margin-top: 0; }

.badge { font-size: 11px; padding: 1px 7px; border-radius: 999px; white-space: nowrap; }
.badge.warn { background: var(--warn-bg); color: var(--warn); }
.badge.env { background: var(--env-bg); color: var(--env); }
.badge.ovr { background: var(--ovr-bg); color: var(--ovr); }
.badge.sec { background: var(--sec-bg); color: var(--sec); }

.savebar {
  position: sticky; bottom: 0; background: var(--bg); padding: 14px 0;
  border-top: 1px solid var(--line);
  display: flex; align-items: center; justify-content: flex-end; gap: 14px;
}
.save-reminder { color: var(--err); font-size: 13px; font-weight: 600; display: inline-flex; align-items: center; gap: 4px; }
.save-reminder[hidden] { display: none; }  /* hidden 屬性需勝過上面的 display */

/* 機密欄位：輸入框 + 眼睛切換 */
.secret-field { display: flex; align-items: center; gap: 8px; }
.secret-field input { flex: 1; }
.secret-field textarea { flex: 1; }
.secret-field-col { align-items: flex-start; }  /* 多行（PEM）：眼睛靠上對齊 */
.notify-row .secret-field { flex: 1; }           /* 通知 webhook：遮罩欄位佔滿、類型下拉在右 */
.eye-btn {
  flex-shrink: 0; width: 38px; height: 38px; cursor: pointer; color: var(--muted);
  border: 1px solid var(--line); border-radius: 7px; background: #fff;
  display: inline-flex; align-items: center; justify-content: center;
}
.eye-btn:hover { background: #f3f4f6; color: var(--ink); }
.eye-btn:disabled { opacity: 0.5; cursor: default; }
.eye-btn .ic-on, .eye-btn .ic-off { display: inline-flex; align-items: center; }
.eye-btn .ic-off { display: none; }
.eye-btn.revealed .ic-on { display: none; }
.eye-btn.revealed .ic-off { display: inline-flex; }

/* 欄位有異動：紅框（含 focus） */
input.dirty, select.dirty, textarea.dirty {
  border-color: var(--err);
  box-shadow: 0 0 0 2px rgba(220, 38, 38, 0.15);
}
input.dirty:focus, select.dirty:focus, textarea.dirty:focus {
  outline: none;
  border-color: var(--err);
  box-shadow: 0 0 0 3px rgba(220, 38, 38, 0.28);
}

/* missed questions */
.toolbar { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 14px; flex-wrap: wrap; }
.toolbar .inline { margin: 0; }
.toolbar .inline label { margin: 0; }
.summary { color: var(--muted); margin-bottom: 14px; }
table.data { width: 100%; border-collapse: collapse; background: var(--card); border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
table.data th, table.data td { text-align: left; padding: 10px 14px; border-top: 1px solid var(--line); }
table.data thead th { background: #fafbfc; color: var(--muted); font-weight: 600; font-size: 12px; border-top: none; }
table.data .rank, table.data .count { text-align: center; width: 64px; color: var(--muted); }
table.data .count { font-weight: 700; color: var(--ink); }
table.data tr.current { background: #f0f7ff; }
table.data form { margin: 0; }
.nav-sep { display: inline-block; width: 1px; height: 16px; background: var(--line); margin: 0 2px; vertical-align: middle; }
.empty { background: var(--card); border: 1px dashed var(--line); border-radius: 10px; padding: 40px; text-align: center; color: var(--muted); }

/* 管理中心：平台與 Bot 使用獨立導覽及範圍色彩。 */
:root { --bg:#f6f8fa; --ink:#172c3b; --muted:#617181; --line:#e1e7ec; --brand:#087f68; --brand-dk:#06624f; --platform:#3d59ac; --platform-bg:#eef2fc; --bot-bg:#e9f5ef; }
body { font-size:14px; letter-spacing:.01em; }
a { color:var(--brand-dk); text-underline-offset:3px; }
[hidden] { display:none !important; }
:focus-visible { outline:3px solid #7d99dd; outline-offset:3px; }
.skip-link { position:fixed; top:-80px; left:12px; z-index:2000; background:#fff; padding:12px; }
.skip-link:focus { top:12px; }
.app-sidebar { width:248px; position:fixed; inset:0 auto 0 0; z-index:30; background:#fff; border-right:1px solid var(--line); display:flex; flex-direction:column; padding:28px 18px 18px; overflow-y:auto; }
.brand { display:flex; align-items:center; gap:12px; text-decoration:none; color:var(--ink); font-size:20px; margin:0 8px 36px; letter-spacing:-.5px; }
.brand small { display:block; color:var(--muted); font-size:11px; font-weight:400; letter-spacing:2px; margin-top:1px; }
.brand-symbol { width:40px; height:40px; border-radius:12px; display:grid; place-items:center; color:#fff; background:#123e38; position:relative; font-size:26px; }
.brand-symbol span { width:7px; height:7px; position:absolute; right:7px; top:9px; background:#68dba2; border-radius:50%; }
.nav-section-label { display:flex; justify-content:space-between; align-items:center; padding:0 12px; color:#657282; font-size:11px; font-weight:600; margin:0 0 12px; }
.nav-section-label span { font-size:10px; color:#82919e; font-weight:400; }
.app-nav-item { display:flex; align-items:center; gap:12px; text-decoration:none; color:#526171; border-radius:8px; padding:10px 13px; margin:3px 0; font-size:13px; }
.app-nav-item:hover { background:#f4f6f8; }
.app-nav-item.active { background:var(--platform-bg); color:var(--platform); font-weight:700; }
.scope-bot .app-nav-item.active { background:var(--bot-bg); color:var(--brand-dk); }
.nav-icon { display:inline-flex; width:20px; font-size:20px; line-height:1; justify-content:center; }
.nav-divider { border-top:1px solid var(--line); margin:25px 10px; }
.workspace-help { color:var(--muted); font-size:12px; margin:12px; line-height:1.9; }
.workspace-entry { display:flex; align-items:center; justify-content:space-between; border:1px solid #cbded5; border-radius:8px; padding:10px 13px; font-size:13px; color:var(--brand-dk); background:#f6fbf8; text-decoration:none; cursor:pointer; width:100%; font-family:inherit; font-weight:600; }
.workspace-entry:hover { background:var(--bot-bg); }
.tenant-switch { background:#f0f7f3; padding:12px; border:1px solid #d4e6dc; border-radius:10px; margin-bottom:12px; }
.tenant-switch label { font-size:10px; color:var(--brand-dk); margin:0 0 6px; }
.tenant-switch select { width:100%; background:#fff; padding:9px 6px; font-size:12px; }
.workspace-switch-btn { border:0; background:transparent; cursor:pointer; font-size:11px; color:var(--brand-dk); display:block; padding:8px 0 0; margin-left:auto; }
.sidebar-footer { margin-top:auto; padding:26px 2px 0; display:flex; gap:8px; align-items:center; }
.account-avatar { width:28px; height:28px; border-radius:50%; background:#edf1f4; display:grid; place-items:center; font-size:11px; flex-shrink:0; }
.account-info { min-width:0; flex:1; font-size:10px; }
.account-info strong { font-size:11px; }
.account-info span { display:block; overflow:hidden; text-overflow:ellipsis; color:var(--muted); }
.account-info a { font-size:10px; }
.sidebar-footer .link-btn { font-size:11px; white-space:nowrap; padding:0; }
.app-body { margin-left:248px; }
.guest .app-body { margin-left:0; }
.topbar { height:68px; padding:0 36px; background:rgba(255,255,255,.96); z-index:20; gap:12px; }
.breadcrumb { display:flex; align-items:center; gap:14px; color:var(--muted); font-size:12px; min-width:0; }
.breadcrumb strong { color:var(--ink); font-weight:500; overflow-wrap:anywhere; }
.breadcrumb>span { color:#b2bdc6; }
.scope-pill { color:var(--platform); background:var(--platform-bg); border:1px solid #dce3f7; padding:4px 10px; border-radius:6px; font-size:11px; white-space:nowrap; }
.scope-bot .scope-pill { background:var(--bot-bg); color:var(--brand-dk); border-color:#cfe6d9; }
.menu-toggle { display:none; }
main { max-width:1420px; padding:30px 36px 48px; }
.scope-banner { display:flex; gap:16px; align-items:center; padding:19px 22px; background:var(--platform-bg); border:1px solid #dce3f4; border-radius:12px; margin-bottom:30px; }
.scope-bot .scope-banner { background:var(--bot-bg); border-color:#d3e8dc; }
.scope-marker { display:grid; place-items:center; width:42px; height:42px; border:1px solid #cdd7ef; border-radius:10px; font-size:18px; color:var(--platform); background:#ffffff99; flex-shrink:0; }
.scope-bot .scope-marker { border-color:#c3dece; color:var(--brand-dk); }
.eyebrow { font-size:10px; font-weight:700; letter-spacing:1.5px; color:var(--muted); margin-bottom:6px; }
.scope-banner .eyebrow { color:var(--platform); font-size:9px; }
.scope-bot .scope-banner .eyebrow { color:var(--brand-dk); }
.scope-banner strong { font-size:16px; }
.scope-banner p { font-size:12px; color:var(--muted); margin:4px 0 0; }
.scope-back { margin-left:auto; text-decoration:none; font-size:12px; white-space:nowrap; }
.page-head h1, .content-head h1 { font-size:26px; letter-spacing:-.7px; font-weight:650; margin:0 0 10px; }
.hint { line-height:1.85; font-size:12px; }
.heading-actions { display:flex; align-items:center; justify-content:space-between; gap:20px; }
.button-primary { display:inline-flex; justify-content:center; text-decoration:none; background:var(--brand); color:#fff; padding:10px 18px; border-radius:8px; font-size:13px; white-space:nowrap; }
.button-primary:hover { background:var(--brand-dk); }
.entry-grid { display:grid; grid-template-columns:1fr 1fr; gap:18px; margin:18px 0 36px; }
.entry-card { background:#fff; border:1px solid var(--line); border-radius:12px; padding:24px; color:var(--ink); text-decoration:none; transition:border-color .15s, transform .15s; }
.entry-card:hover { border-color:#98aec4; transform:translateY(-2px); }
.entry-kicker { display:flex; align-items:center; justify-content:space-between; font-size:11px; color:var(--muted); }
.entry-card h2 { margin:20px 0 8px; font-size:20px; }
.entry-card p { color:var(--muted); font-size:12px; margin:0 0 24px; }
.entry-link { display:flex; justify-content:space-between; font-size:12px; font-weight:600; color:var(--platform); }
.bot-entry .entry-link { color:var(--brand-dk); }
.platform-badge { background:var(--platform-bg); color:var(--platform); }
.bot-badge { background:var(--bot-bg); color:var(--brand-dk); }
.bot-directory { scroll-margin-top:90px; }
.bot-directory h2 { font-size:18px; margin:0 0 6px; }
.count-label { display:inline-block; font-size:11px; color:var(--muted); background:#e9eef2; border-radius:6px; padding:1px 7px; vertical-align:middle; margin-left:6px; }
.bot-search { font-size:11px; width:235px; }
.bot-search input { font-size:12px; }
.bot-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(260px,1fr)); gap:18px; }
.bot-card { background:#fff; padding:22px; border:1px solid var(--line); border-radius:12px; min-width:0; }
.bot-card-top { display:flex; align-items:center; justify-content:space-between; }
.bot-avatar { display:grid; place-items:center; background:#edf4f1; border-radius:12px; width:42px; height:42px; color:var(--brand-dk); font-size:18px; font-weight:700; }
.bot-card h3 { font-size:17px; margin:16px 0 2px; overflow-wrap:anywhere; }
.bot-slug { font-size:11px; color:var(--muted); overflow-wrap:anywhere; }
.bot-stats { display:grid; grid-template-columns:1fr 1fr; margin:20px 0; }
.bot-stats div+div { border-left:1px solid var(--line); padding-left:20px; }
.bot-stats dt { font-size:11px; color:var(--muted); }
.bot-stats dd { font-size:23px; margin:3px 0 0; font-weight:600; font-variant-numeric:tabular-nums; }
.settings-layout { gap:28px; }
.side-nav { width:218px; padding:12px 8px; top:90px; border-radius:12px; max-height:calc(100vh - 112px); overflow-y:auto; }
.side-nav-title { font-size:11px; font-weight:600; padding:4px 10px 12px; }
.category-search { font-size:10px; margin:0 8px 14px; }
.category-search input { font-size:11px; padding:8px; }
.side-nav-item { display:flex; justify-content:space-between; align-items:center; gap:6px; font-size:12px; padding:9px 10px; }
.side-nav-item span { color:#a5b0bd; }
.side-nav-item.active { background:var(--platform-bg); color:var(--platform); }
.scope-bot .side-nav-item.active { background:var(--bot-bg); color:var(--brand-dk); }
.category-empty { margin:10px; }
.content-head { margin-bottom:20px; }
.card { border-radius:12px; padding:24px; box-shadow:0 2px 3px #172c3b03; }
.card h2 { color:var(--ink); }
.setting-row { grid-template-columns:minmax(180px,.9fr) minmax(0,1.3fr); padding:22px 0; gap:22px; }
.setting-row:first-child { padding-top:0; }
.setting-row:last-child { padding-bottom:0; }
.label-zh { color:var(--ink); font-size:13px; margin:3px 0 7px; line-height:1.7; }
input,select,textarea { padding:10px 12px; border-color:#d8e1e8; color:var(--ink); font-size:13px; min-width:0; }
input:focus,select:focus,textarea:focus { outline:2px solid #adc7df; outline-offset:1px; }
input[type=checkbox] { accent-color:var(--brand); }
.field-detail { font-size:10px; color:var(--muted); margin:6px 0; }
.field-detail summary { cursor:pointer; }
.field-detail code { font-size:10px; }
.help-details { background:#fff; border:1px solid var(--line); border-radius:8px; padding:10px 14px; font-size:12px; margin-bottom:14px; color:var(--muted); }
.help-details summary { cursor:pointer; color:var(--ink); }
.help-details p { margin-bottom:0; }
.notice { font-size:12px; }
.notice.ok { background:#eef6f2; color:#37634c; }
.savebar { border:1px solid var(--line); border-radius:10px; padding:14px 18px; background:rgba(255,255,255,.97); box-shadow:0 -4px 18px #172c3b05; bottom:12px; flex-wrap:wrap; z-index:5; }
.save-scope { font-size:10px; color:var(--muted); margin-right:auto; }
.save-scope strong { display:block; font-size:12px; color:var(--platform); overflow-wrap:anywhere; }
.scope-bot .save-scope strong { color:var(--brand-dk); }
.save-reminder { font-size:11px; color:#966115; }
input.dirty,select.dirty,textarea.dirty { border-color:#c29a4e; box-shadow:0 0 0 2px #c29a4e15; }
input.dirty:focus,select.dirty:focus,textarea.dirty:focus { border-color:#c29a4e; box-shadow:0 0 0 3px #c29a4e20; }
button.primary { padding:10px 18px; font-size:12px; }
.scope-platform form[data-editor] button.primary { background:var(--platform); }
.table-scroll { width:100%; overflow-x:auto; border-radius:10px; margin-bottom:18px; }
table.data { font-size:12px; }
table.data th,table.data td { padding:14px 16px; }
.empty { grid-column:1/-1; }
@media(min-width:1700px) { main { padding-top:36px; } }
@media(max-width:1200px) { .app-sidebar { width:222px; } .app-body { margin-left:222px; } main { padding:24px; } .topbar { padding:0 24px; } .settings-layout { gap:20px; } .side-nav { width:192px; } .setting-row { grid-template-columns:1fr; gap:10px; } }
@media(max-width:900px) { .app-sidebar { display:none; width:260px; top:68px; box-shadow:10px 0 30px #172c3b20; } body.nav-open .app-sidebar { display:flex; } .app-body { margin-left:0; } .menu-toggle { display:block; padding:6px 10px; background:#fff; border:1px solid var(--line); border-radius:6px; font-size:12px; } .topbar { justify-content:flex-start; } .scope-pill { margin-left:auto; } .scope-back { display:none; } }
@media(max-width:640px) { main { padding:18px 16px 32px; } .topbar { padding:0 16px; } .breadcrumb { font-size:11px; gap:7px; } .scope-pill { font-size:9px; padding:3px 6px; } .scope-banner { padding:16px; margin-bottom:24px; gap:12px; } .scope-banner strong { font-size:14px; } .scope-banner p { font-size:11px; } .scope-marker { width:34px; height:34px; } .page-head h1,.content-head h1 { font-size:23px; } .entry-grid { grid-template-columns:1fr; gap:12px; margin-bottom:28px; } .entry-card { padding:20px; } .entry-card h2 { margin-top:14px; } .heading-actions { flex-wrap:wrap; gap:4px; margin-bottom:16px; } .bot-search { width:100%; margin-top:12px; } .bot-grid { grid-template-columns:1fr; } .settings-layout { display:block; } .side-nav { position:static; width:100%; max-height:240px; margin-bottom:24px; } .side-nav nav { display:grid; grid-template-columns:1fr 1fr; gap:2px; } .category-search { margin-bottom:8px; } .card { padding:18px; } .savebar { gap:10px; padding:12px; } .save-reminder { width:100%; order:3; } .notify-row { flex-wrap:wrap; } .notify-row .secret-field { flex-basis:100%; } .modal-actions { gap:20px; } }
@media(prefers-reduced-motion:reduce) { *,*::before,*::after { animation:none !important; transition:none !important; scroll-behavior:auto !important; } }

.category-toggle { display:none; }
@media(max-width:640px) {
  .side-nav { padding:10px; max-height:320px; }
  .side-nav-title { display:none; }
  .category-toggle { display:flex; justify-content:space-between; align-items:center; width:100%; padding:8px 6px; background:none; border:0; color:var(--ink); font-size:12px; font-weight:600; cursor:pointer; }
  .category-toggle span { color:var(--platform); font-size:11px; font-weight:400; }
  .side-nav:not(.expanded) .category-search,.side-nav:not(.expanded) nav { display:none; }
  .side-nav.expanded .category-search { margin-top:10px; }
}

/* 問答紀錄：篩選列、評分頁籤與完整內容側欄。 */
.sr-only { position:absolute; width:1px; height:1px; overflow:hidden; clip-path:inset(50%); }
.qa-filters { display:flex; align-items:flex-end; flex-wrap:wrap; gap:12px; margin:28px 0 20px; }
.qa-filters label { margin:0; font-size:11px; min-width:135px; }
.qa-filters .qa-search { flex:1; min-width:230px; }
.qa-filters input,.qa-filters select { height:40px; }
.qa-reset { font-size:12px; padding:10px 0; }
.qa-rating-tabs { display:flex; gap:8px; flex-wrap:wrap; margin:20px 0; }
.qa-rating-tab { display:inline-flex; align-items:center; gap:7px; border:1px solid var(--line); border-radius:24px; background:white; padding:5px 13px; color:var(--muted); text-decoration:none; font-size:12px; }
.qa-rating-tab.selected { color:var(--brand-dk); border-color:var(--brand); background:var(--bot-bg); }
.qa-rating-tab span { font-variant-numeric:tabular-nums; }
.qa-summary { display:flex; justify-content:space-between; gap:12px; font-size:12px; color:var(--muted); margin:0 0 16px; }
.qa-table { table-layout:fixed; }
.qa-table th { position:relative; }
.qa-table th:nth-child(1) { width:95px; }
.qa-table th:nth-child(2) { width:130px; }
.qa-table th:nth-child(3) { width:26%; }
.qa-table th:nth-child(5) { width:145px; }
.qa-table th:last-child { width:30px; }
.qa-table tr[data-record-row] { cursor:pointer; }
.qa-table tr[data-record-row]:hover { background:#f1f9f5; }
.qa-table tr.current { background:#e0f5e9; }
.qa-table td { vertical-align:top; }
.qa-table small { display:block; color:var(--muted); font-size:10px; margin-top:5px; }
.qa-user { overflow-wrap:anywhere; }
.qa-record-link { color:var(--ink); text-decoration:none; }
.qa-record-link:hover { color:var(--brand); text-decoration:underline; }
.qa-excerpt { display:-webkit-box; -webkit-line-clamp:2; -webkit-box-orient:vertical; overflow:hidden; overflow-wrap:anywhere; line-height:1.8; }
.qa-time { font-size:11px; font-variant-numeric:tabular-nums; }
.qa-rating { display:inline-block; white-space:nowrap; font-size:11px; border-radius:20px; padding:2px 8px; background:#edf0f3; color:#607080; }
.qa-rating.positive { color:#08745e; background:#ddf4e8; }
.qa-rating.negative { color:#b54140; background:#fdeaea; }
.qa-rating.irrelevant { color:#956312; background:#fff1d6; }
.qa-pagination { display:flex; justify-content:space-between; align-items:center; margin:16px 0; color:var(--muted); font-size:12px; }
.qa-pagination div { display:flex; gap:10px; }
.qa-pagination a { border:1px solid var(--line); border-radius:7px; padding:6px 12px; background:#fff; text-decoration:none; }
.qa-footnote { margin-top:22px; font-size:11px; }
.qa-drawer-open { overflow:hidden; }
.qa-drawer-backdrop { position:fixed; inset:0; background:#17372d26; z-index:80; }
.qa-drawer { position:fixed; inset:0 0 0 auto; width:min(800px,60vw); height:100dvh; z-index:81; background:#fff; box-shadow:-8px 0 32px #172c3b1a; display:flex; flex-direction:column; }
.qa-drawer-head { display:flex; align-items:center; justify-content:space-between; border-bottom:1px solid var(--line); padding:22px 28px; flex-shrink:0; }
.qa-drawer-head h2 { margin:0; font-size:18px; }
.qa-drawer-close { display:grid; place-items:center; width:36px; height:36px; border-radius:8px; text-decoration:none; color:var(--muted); font-size:26px; }
.qa-drawer-close:hover { background:#f1f4f5; }
.qa-drawer-content { overflow-y:auto; padding:24px 28px 40px; flex:1; overscroll-behavior:contain; }
.qa-detail-meta { display:flex; justify-content:space-between; align-items:center; font-size:12px; color:var(--muted); gap:10px; }
.qa-person { display:grid; grid-template-columns:1fr 1fr; gap:14px; padding:20px 0; border-bottom:1px solid var(--line); margin:0 0 22px; }
.qa-person div:last-child { grid-column:1/-1; }
.qa-person dt { color:var(--muted); font-size:11px; }
.qa-person dd { margin:3px 0 0; font-size:12px; overflow-wrap:anywhere; }
.qa-message { padding:20px; border:1px solid var(--line); border-radius:12px; margin:18px 0; }
.qa-message.question { background:#f5f8fa; }
.qa-message.answer { border-color:#cce4d8; }
.qa-message h3 { font-size:12px; margin:0 0 12px; color:var(--brand-dk); }
.qa-full-text { white-space:pre-wrap; overflow-wrap:anywhere; line-height:1.9; font-size:13px; }
.qa-history { margin-top:28px; border-top:1px solid var(--line); padding-top:20px; }
.qa-history>summary { font-size:13px; font-weight:600; cursor:pointer; margin-bottom:10px; }
.qa-history-message { border-radius:10px; background:#f5f7fa; padding:14px 16px; margin:12px 0; }
.qa-history-message.assistant { background:#eef8f2; }
.qa-history-message>div { display:flex; justify-content:space-between; gap:10px; font-size:11px; }
.qa-history-message time { color:var(--muted); }
.qa-history-message p { margin:6px 0 0; }
.qa-load-history { display:block; text-align:center; padding:10px; font-size:12px; }
@media(max-width:1100px) { .qa-table { min-width:780px; } .qa-drawer { width:75vw; } }
@media(max-width:640px) { .qa-filters label { flex:1; min-width:135px; } .qa-filters .qa-search { flex-basis:100%; } .qa-summary { flex-wrap:wrap; } .qa-drawer { width:100%; } .qa-drawer-head { padding:16px 20px; } .qa-drawer-content { padding:20px; } .qa-detail-meta { flex-wrap:wrap; } }

/* 客服建立進度：跨 Bot 狀態及追加式處理歷程。 */
.progress-toolbar { display:flex; flex-wrap:wrap; align-items:center; gap:16px; margin:20px 0; }
.progress-toolbar form { margin:0; }
.progress-layout { display:grid; grid-template-columns:280px minmax(0,1fr); gap:24px; align-items:start; }
.progress-bot { display:block; padding:16px 10px; border-bottom:1px solid var(--line); text-decoration:none; color:var(--ink); }
.progress-bot.selected { background:var(--bot-bg); border-radius:8px; }
.progress-bot strong,.progress-bot small { display:block; margin:5px 0; }
.progress-bot small { color:var(--muted); }
.progress-message { white-space:pre-wrap; overflow-wrap:anywhere; line-height:1.8; }
.progress-timeline { list-style:none; padding:0 0 0 18px; border-left:2px solid var(--line); }
.progress-timeline li { position:relative; padding:8px 0 18px; border-bottom:1px solid var(--line); }
.progress-timeline li::before { content:""; position:absolute; left:-24px; top:14px; width:10px; height:10px; border-radius:50%; background:var(--brand); }
.progress-timeline li.failed::before { background:#c0392b; }
.progress-timeline time { display:block; color:var(--muted); font-size:12px; margin-top:6px; }
@media(max-width:900px) { .progress-layout { grid-template-columns:1fr; } }

.progress-detail .notice { display:block; }
.progress-detail .notice p { margin:8px 0 0; }
.progress-refresh { display:flex; align-items:center; gap:6px; margin:0; font-size:12px; }
.progress-refresh input { width:auto; }